If your current medical billing system is not working for your practice, Ascend BPO Services will evaluate it as a whole. We have the ability to cull information and analyze it. We will determine if your system is flawed as far as seeking pre-authorizations or inaccurate coding applications. We can access whether there is a delay in submitting claims or providing insufficient documentation. We base our recommendations on the information we receive during our cost-free audit.
Dedicated Hotline and Electronic Mail Address for Every Practice
Once you make the decision to let Ascend BPO Services handle your medical insurance billing, we immediately set up the lines of communication. We establish a dedicated hotline that allows your patients and staff to reach us directly. We also create an electronic mail address to simplify direct contact with carriers and your office.
Assurance of Complete Patient & Client Confidentiality (Compliance to HIPAA)
As a leading medical billing company, Ascend BPO Services is up to date on the guidelines mandated by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We employ a series of security measures to ensure that all protected health information remains safeguarded. Our staff receives extensive training to assure complete patient and client confidentiality.